Privacy Policy

Effective Year: 2024

Welcome to Big Five CRM. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our application and related services.

Information We Collect

Big Five CRM may collect the following types of information:

Account Information
Name, email address, phone number, organization name, and login credentials.
Business Data
Customer contacts, leads, sales activities, notes, tasks, and other CRM-related information entered by users.
Device & Usage Information
Device type, operating system, app version, IP address, crash logs, and app usage analytics.
Permissions (if enabled by the user)
- Camera access for profile images or document uploads
- Storage access for attachments and file management
- Notifications for reminders and CRM updates

How We Use Your Information

We use collected information to:

Provide and maintain CRM services
Manage user accounts and authentication
Improve app performance and user experience
Enable communication, notifications, and support
Protect against unauthorized access, fraud, or misuse
Comply with legal obligations

Data Sharing and Disclosure

Big Five CRM does not sell personal data to third parties. We may share information only in the following situations:

With trusted service providers that help operate the app
When required by law or legal process
To protect the security, rights, and integrity of our users or services

Data Security

We implement reasonable technical and organizational measures to protect user data from unauthorized access, loss, misuse, or disclosure. However, no digital platform can guarantee complete security.

Data Retention

We retain user data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

User Rights

Depending on applicable laws, users may have the right to:

Access their personal data
Request correction or deletion of information
Withdraw consent where applicable
Request account deletion

Requests can be submitted through the contact information below.

Children’s Privacy

Big Five CRM is intended for business and organizational use and is not directed toward children under 13 years of age.

Third-Party Services

The app may use third-party services such as cloud hosting, or notification providers that may process data on our behalf under appropriate safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted within the application or associated service pages.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Big Five CRM Support
Email: prospects@bigfivecrm.com

Big Five CRM is more compact, user-friendly package. It brings the power of enterprise-level CRM to every organizations, ensuring they can compete with larger enterprises without the complexity and cost.